COVID-19

Coronavirus Update – Business as usual with some minor adjustments
 
As you are probably now well aware, Coronavirus has tightened its grip across the globe, restricting in some cases manufacturing, production, retail, freight and general day to day life.  


Here at Arktis we are used to working in fairly extreme situations, but given these extra-ordinary times, this one has even us battening down the hatches. As we’ve always said, It’s hard to fight an enemy you can not see.  


To ensure the safety of all those around us, we’ve decided to make some changes, as the most important thing to us is the well-being of our team and of our customers.  


From Monday 23rd March, Arktis will be mobile! Meaning that in the majority we will be working remotely from home. The Showroom and offices will be closed but we will still be reachable. Please bear this in mind when contacting and if we are a little slower than usual replying.  


The Website – and webstore more importantly - will still stay open, business as usual. We are aware, however, that there are some delays in freight and more to be expected in the future so please allow for longer delivery times. We will also be extending the returns policy to respect those who may be in self-isolation and cannot get out to return something in the time frame. Just fill out the form as normal & return when you can, no rush. 


Orders are still being manufactured in our factory and processed as usual. There is some slight rearranging done in house to ensure that everyone maintains a safe distance from each other, with many precautions and guidelines from the government being followed.  
In case you have not seen these guidelines; we would urge you to please see the below links and follow all government advice.  

 

https://www.nhs.uk/conditions/coronavirus-covid-19/ 

https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response 


 
Stay safe, stay vigilant and most of all, wash those bloody hands!  
 


Best Regards,  
The Arktis Team  


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