Here at Arktis we pride ourselves on the quality and longevity of our products. It is not uncommon for a jacket over 20 years old to come back to the U.K. factory from which it was originally made.
However if you do experience any issues with your kit, for whatever reason, we are fully committed to repair your item to rejuvenate the original performance for a small fee. Please do get in touch and we will get the performance restored as soon as is possible.
If you want to reproof the kit yourself we recommend the use of Grangers brand Gold label aerosol. Lay the garment flat & spray heavily, focusing on the shoulders & upper arms.